ScootKit - Bot-Host #3 not reachable – Incident details

Experiencing partially degraded performance

Bot-Host #3 not reachable

Resolved
Major outage
Started about 1 month agoLasted about 18 hours

Affected

SCNX Bot-Hosts

Major outage from 2:32 PM to 8:03 AM

Bot-Host #3

Major outage from 2:32 PM to 8:03 AM

ScootKit

Partial outage from 2:32 PM to 8:03 AM

ScootKit Issue Reporting

Partial outage from 2:32 PM to 8:03 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Our hosting provider is conducting "unscheduled maintenance" on Bot-Host #3 without informing us, leading to Bot-Host #3 being unreachable at the time being. We apologize for this inconvenience.

    Bots hosted on Bot-Host #3 can't be reached and won't be online.