ScootKit - Notice history

All systems operational

SCNX

Operational

SCNX Frontend - Operational

100% - uptime
Aug 2024 · 100.00%Sep · 100.00%Oct · 100.00%
Aug 2024
Sep 2024
Oct 2024

SCNX Backend - Operational

100% - uptime
Aug 2024 · 100.00%Sep · 99.588%Oct · 99.875%
Aug 2024
Sep 2024
Oct 2024

SCNX Bot-Manager - Operational

100% - uptime
Aug 2024 · 100.00%Sep · 100.00%Oct · 100.00%
Aug 2024
Sep 2024
Oct 2024

SCNX Image Generation API - Operational

SCNX Documentation - Operational

SCNX RSS Hub - Operational

ScootKit

Operational

ScootKit Website - Operational

100% - uptime
Aug 2024 · 99.973%Sep · 100.00%Oct · 100.00%
Aug 2024
Sep 2024
Oct 2024

ScootKit Discord Support System ("DingBot") - Operational

ScootKit Support System - Operational

ScootKit Analytics - Operational

ScootKit Mail - Operational

scootk.it URL Shortener - Operational

ScootKit Issue Reporting - Operational

ScootKit Translations - Operational

Third Parties

Operational

Discord API - Operational

Stripe API - Operational

OpenAI API - Operational

Cloudflare Pages - Operational

Cloudflare CDN - Operational

Notice history

Oct 2024

Sep 2024

Aug 2024

Bank transfers failing
  • Resolved
    Resolved

    Our payment provider has confirmed that this issue has been resolved and bank transfers should not fail anymore.

  • Investigating
    Update

    We're still waiting for our payment provider to resolve this issue. For now, we ask customers who have failing payments to message our billing customer support on https://scnx.app/help to receive alternative payment details until this issue has been resolved. Before contacting us, make sure your bank transfer actually fails, some customers report being able to pay via Bank Transfer without issues.

  • Investigating
    Update

    We're still in "talks" (also called spending time on hold) with our payment provider. For now, we do not accept new bank transfer payments and subscription requests. We're doing our best and considering other options for now, for affected customers, we'll be able to share a solution in the next few days. If your subscription gets canceled due to this issue, please contact us so we can extend your subscription time while we work on this issue.

  • Investigating
    Investigating

    We're received multiple reports that payments using bank transfer are being returned to the account holder due to "Incorrect banking details". We're working with our payment provider to investigate this and apologize for the issues. We'll reach out to affected customers once we've fixed this issue.

Aug 2024 to Oct 2024

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